ectoSignal / Feedback with its evidence
Recognise the theme. Keep every source.
A planned workspace for reviewing related customer feedback across approved sources, with original comments attached to every interpretation.
RoadmapectoSignal / CONCEPT STUDYSource → outcome
Original reportsOriginal retained
THE SHARED CONTEXT
A theme to review
Source attached · reviewableTHE NEXT STEPCare or investigation
WHO IT IS FOR
Customer experience and insights teams.
- The starting point
- Permitted feedback
- The outcome to work towards
- A theme someone can investigate
PRODUCT OUTLOOK / ROADMAPA defined role.
A defined role.
A useful connection.
Explore the role this product plays in the wider workflow. Define the right scope, connections and acceptance checks for your team.
Duplicate handling and language-aware review
Themes with linked original evidence
Triage into a responsible care workflow
What needs
to connect first.
Source access, licensing, collection delays and classification performance must be validated for each connector.
IMPLEMENTATION NOTES
No universal social coverage is promised. An AI-generated theme is a suggestion for review, and original evidence remains separate.
Inspect source readiness